In this Shiny new laptopseries, we will show you some of the things the big end of town do. Their practices and procedures are not always fitted for small business, but there is a lot you can learn. each week, we will look at a feature of large corporate and government IT departments and how it applies to small business. If you have ever wished you had a corporate IT department, read on. It may turn out you can have most of the benefits, with only a fraction of the costs.

The things that the big end of town do, which can be adapted to any business include strategic planning, business continuity planning, standards and procedures including security and social media policy, purchasing guideline and standards , business process improvement and rigorous project management. Sometimes these are collected under the umbrella of Organisational or technology architecture. In future posts we will discuss each of these areas.

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